Shipping Information
Plustrendy.com ships worldwide to nearly every country across the globe, we employ the services of major, trusted international carriers to ensure your package arrives to your destination fast and securely.
Your order will be processed within 24 hours after the order is received, exluding weekends and holidays.
Your will receive an email notification including the tracking info as soon as your order is shipped.
We provide Standard Shipping and Express Shipping for the shipment. For Standard Shipping, we will ship your package by EUB, HK Post, DHL Post, USPS , Royal Post and Singapore Post which take about 12 ~ 18 business days. For Express Shipping, we ship by DHL, EMS, FedEx, 4PX Express and City-Link Express service which takes about 3~7 business days.
| Shipping Method | COUNTRY | COST | EXPRESS (BUSINESS DAYS) |
|---|---|---|---|
| standard shipping | united states AND OTHER COUNTRIES | Free | 10-15 |
| eXPRESS SHIPPING | UNITED STATES AND OTHER COUNTRIES | FREE for orders over US$69.89 otherwise US$9.90 | 3-7 |
As the customer, you are liable for all import duties, customs and taxes levied. Payment of these is required to release your order from customs on arrival.
The buyer bears the responsibility for the correct input of the delivery address, in case anything goes wrong with the shipment of order due to an error in the delivery address made by the buyer, PlusTrendy cannot be held responsible for the (partial) loss of the shipment. In case PlusTrendy needs additional information regarding a delivery address, the buyer may be approached by PlusTrendy in order to provide additional information. A delay in the delivery may occur in case additional information regarding the delivery address is needed.
In case the order that has been shipped or is being shipped by PlusTrendy to the buyer, is missing, went missing, or in case the buyer claims that he/she did not receive the order, the complaint procedure of the carrier will be started and the outcome of this procedure will be awaited, before any refund or reshipment shall take place. The buyer will fully cooperate with the complaint procedure of the carrier. In case of a shipment that went missing as the result of an error by the carrier, PlusTrendy will either refund the payment or try to re-ship the ordered product.
In case a shipment still has not been delivered at the delivery address of the buyer 10 days after the shipment date the buyer has the obligation to inform PlusTrendy customer service team by email within 10 days.
Should you have any other query about our Shipping Policy, please contact with plustrendy@hotmail.com and we will get back to you within 48 hours.